Privacy Policy

At Roxy Palace Casino, we respect our users' right to privacy and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, store, and share your data.

Collection of Personal Data

We may collect the following types of personal data:

• Registration information: username, email address, password, date of birth
• Banking and payment information: name on card, card number, expiration date, security code
• Game play and transaction history
• Communication preferences

How We Use Your Information

We use your personal data to provide our services and to enhance your online experience. This includes:

• Processing payments for deposits and withdrawals
• Verifying player identity
• Maintaining a game record of transactions and player activity
• Sending marketing materials, updates, and special offers by email or SMS
• Improving the overall user experience through market research

Sharing Your Information

We may share your personal data with our trusted partners, including:

• Our software providers (e.g., Microgaming)
• Payment processing services
• Gaming authorities for regulatory purposes
• Marketing service providers to send targeted promotions

Data Storage and Security

Your information is stored in secure servers located within the European Union. We implement industry-standard security measures, including encryption protocols and firewalls, to protect your data from unauthorized access.

Cookies and Similar Technologies

We use cookies (small text files that are downloaded onto a user's device) and other similar technologies to improve the functionality of our website and to understand how users interact with it.

Your Rights Under Data Protection Laws

As per EU General Data Protection Regulation 2016/679, you have several rights regarding your personal data:

• Access: You can request access to your personal information.
• Rectification: If any information is inaccurate or incomplete, you may correct it.
• Erasure: Upon your request, we will erase your account and associated data.
• Restriction of Processing: We may limit the processing of your data in specific cases (e.g., if we no longer require such data for our services).
• Portability: You have the right to transfer your personal information between service providers.

Responsible Gaming

We encourage responsible gaming practices and offer tools for players who may require assistance with their betting habits. These include setting deposit limits, imposing self-exclusion periods, or limiting game play by IP addresses.

Changes to Our Privacy Policy

This policy is subject to change from time to time without prior notice. Please review this document regularly to stay informed about changes in our data protection practices.

Acceptance of Our Terms and Conditions

By playing at Roxy Palace Casino, you acknowledge that you understand how we process your personal data as outlined above. This includes agreeing to the terms and conditions governing our website.